Privacy Policy
Last Updated: January 2026
At Skydive Palawan, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
1.1 Personal Information
When you book a skydiving experience or interact with our services, we may collect the following personal information:
- Name: Your full name as provided during booking
- Email Address: Used for booking confirmations and communications
- Phone Number: Contact information for booking coordination
- Payment Information: Processed securely through our payment providers
- Booking Details: Dropzone location, date, time slot, and number of participants
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website addresses
- Language preferences
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and manage your skydiving bookings
- To send booking confirmations, updates, and important notifications
- To respond to your inquiries and provide customer support
- To process payments and manage financial transactions
- To improve our website functionality and user experience
- To analyze website usage and trends (with your consent)
- To comply with legal obligations and protect our rights
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing payments, or conducting business operations.
- Legal Requirements: We may disclose information if required by law, court order, or government regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
- With Your Consent: We may share information with your explicit consent for specific purposes.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience:
- Essential Cookies: Required for website functionality and cannot be disabled
- Analytics Cookies: Help us understand how visitors interact with our website (used only with your consent)
- Preference Cookies: Remember your language preferences and settings
You can manage cookie preferences through your browser settings or our consent banner.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption of sensitive data during transmission (SSL/TLS)
- Secure payment processing through trusted providers
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
While we strive to protect your information, no method of transmission over the internet is 100% secure.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Opt out of marketing communications and analytics cookies
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us at hello@skydivepalawan.ph.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Skydive Palawan
Email: hello@skydivepalawan.ph
Phone: +63 999 220 4913